HALIFAX · SINCE 2018
No more ordersby phone or email
Dealers order online. Orders land in NetSuite. Your warehouse scans and ships.
Since 2018
Based in Halifax
English · 中文
Bilingual team
NetSuite · Magento
BigCommerce · Shopify
Long-term support
We stay after launch
WHY ZMLEY
Why clients choose us
Many clients come to us after working with another agency. They tend to describe the same problems.
Typical agencies
Zmley
Typical agencies: Sign first, figure out scope later, watch the budget grow
Zmley: Map your process first, then agree on scope and price
Typical agencies: Explain progress in jargon
Zmley: Plain language about what we're building and why
Typical agencies: Website, warehouse and ERP built separately, data entered three times
Zmley: Store, warehouse and NetSuite designed together, data entered once
Typical agencies: A sales team wins the deal, a different team delivers
Zmley: The same team from first call to launch
Typical agencies: Launch is the end of the engagement
Zmley: We stay on to support and improve, in your time zone
SERVICES
What we build
B2B ordering portals
Dealers order, reorder and track online
Warehouse apps
Scan to pick, receive and transfer stock
NetSuite integration
Orders, customers and stock sync automatically
Cross-border e-commerce
Multilingual stores with WeChat Pay and Alipay
AI customer service
AI drafts replies, your team approves
WHO WE WORK WITH
Who we work with
Wholesale distributors
Food, household and building supplies, with lots of SKUs and ERP reconciliation
Cabinet and home brands
Selling to dealers and contractors who need quotes, ordering and after-sales
Auto parts and online retail
Many SKUs and warehouses, with scanning and shipment tracking
Chinese companies entering Canada
A local team for websites, e-commerce and integrations
Brands selling to Chinese customers
Chinese storefronts with WeChat Pay and Alipay
Teams that want AI to save time
Customer replies, order handling and data clean-up drafted by AI
CASE STUDIES
Selected work
01 · Cabinet wholesale · Arizona
B2B ordering portal for a cabinet wholesaler
Migrated from Magento · Orders sync to NetSuite
Read the case study
02 · Cabinet brand · United States
Bilingual dealer store for a cabinet brand
English / Spanish · Orders, invoices and pick tickets automated
Read the case study
03 · Auto parts · Online store and warehouse
Mobile warehouse app for an auto parts seller
English / Chinese · Phone scanning · Multiple warehouses
Read the case study
04 · Auto parts · Shipping
Photo proof for every outgoing package
8 photos per package · Linked to the NetSuite order
Read the case study
05 · Seafood retail · Canada
Cross-border store for a seafood brand
Three stores, one back office · WeChat Pay and Alipay
Read the case study
OUR OWN BUSINESS
Our own car rental company, Drifty, runs on it
Our fleet in Halifax and Toronto gets guest messages all day. We prove new tools on our own business before we recommend them.
Guest messages and emails
AI watches them and drafts replies using our rules
Staff approve it in Slack
Routine replies go out in one batch
Claims and edge cases go to a manager
AI gathers the claim details first, then hands off
PROCESS
How we work
01
Free consultation
A call or a visit to see how you take orders, ship and reconcile today.
You get
A map of your current process and pain points
02
Plan and estimate
Split into phases, starting with what slows you down most.
You get
A feature list and a phased estimate
03
Phased development
Weekly check-ins and demos, with room to adjust as we go.
You get
A working build to try every week
04
Launch and support
We help your staff get started and keep improving after launch.
You get
Staff training and ongoing support
INTEGRATIONS
Works with the systems you already use
No need to start over. We build on and connect the tools you have.
- Option to keep your data on Canadian servers
- Role-based staff accounts
- Card payments handled by licensed payment providers
- You own the code and the data
ERP and commerce
- NetSuite
- Shopify
- Magento
- BigCommerce
Payments
- Stripe
- Authorize.net
- PayPal
- WeChat Pay
- Alipay
Shipping
- UPS
- FedEx
- USPS
- ShipStation
Cloud and tools
- AWS
- Cloudflare
- Slack
FAQ
Questions owners ask us
I'm not technical. Will we understand each other?
Yes. We talk about your business, not jargon, and show you working software every week.
How do you charge?
Hourly. Our estimates give a best case, most likely and worst case, so there are no surprises.
How long does a project take?
It depends on scope. We usually launch the core first so you can use it early, then add features in phases.
We already use NetSuite or Shopify. Can you work with that?
Yes. Most of our projects build on and connect the systems clients already have.
Who owns the code?
You do. At the end of the project, the code, accounts and data are yours.
Who do we call after launch?
Us. We're in Halifax, in your time zone, and we keep supporting the system after launch.
Ready to connect your orders, warehouse and NetSuite?
Book a free consultation and tell us where your team loses the most time.